FAQs
Frequently Asked Questions
Description
Shipping Policy
Return and Refund Policy
This pop-up ball pit tent is designed for quick fun. It folds open in seconds with no assembly required, making it perfect for both indoor and outdoor use. Made from tear-resistant polyester, it’s lightweight yet sturdy. Mesh side panels provide ventilation and visibility, while a wide entrance allows kids to come and go freely. The spacious interior fits multiple children for group play, and the reinforced stitching helps it keep its shape. Waterproof and easy to clean, it’s great for balls, toys, or even a cozy reading nook. When playtime is over, just fold it flat and tuck it awa, it stores compactly and travels easily.
Pop-Up Ball Pit Tent
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Contact Us
1. How can I contact you?
You can reach us by:
Email: hello@littletoyz.com
Phone: +1 917-724-2127
Our contact form if you have any questions.
2. What are your service customers hours?
We are available Monday through Friday from 9:00 AM to 8:00 PM GMT.
Shipping
1. Is the shipping free ?
Shipping is completely free for all U.S. orders, no minimum purchase required.
2. How long is the delivery time?
Orders are typically processed within 1-2 days (Monday to Sunday) and take 5-7 days (Monday to Sunday) after dispatch to arrive at your home.
For details about delivery times, please see our Shipping Policy.
3. Is delivery tracked?
Yes, delivery is tracked. You’ll receive a tracking link by email within 4 days of placing your order.
Return and Refund
1. Is the return shipping free?
Yes, return shipping is free. Just email us at hello@littletoyz.com to receive your prepaid return label.
2. How do I start return process?
To initiate a return, email us at hello@littletoyz.com with your order details and reason for return. We will guide you through the next steps.
3. Do you accept exchanges?
We accept exchanges for any reason, including size issues, damage, or a simple change of mind. Please contact us at hello@littletoyz.com with the details, and we’ll be happy to assist.