FAQs
Frequently Asked Questions
Description
Shipping Policy
Return and Refund Policy
This cushioned play mat offers a generous, safe space for newborns to stretch, roll, and explore. A lightweight frame supports five interactive hanging toys, positioned at just the right height to encourage visual tracking and reaching. The washable cotton base keeps things clean. Easy to assemble and fold flat for storage, the mat features a non-slip underside for stability on any surface. The flexible arches gently sway with movement, making every kick or grab more rewarding. From tummy time to grasping and tossing, this play gym grows with your baby, supporting development through each stage while offering a soft, portable space for everyday play.
Baby Play Mat with Hanging ...
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Contact Us
1. How can I contact you?
You can reach us by:
Email: hello@littletoyz.com
Phone: +1 917-724-2127
Our contact form if you have any questions.
2. What are your service customers hours?
We are available Monday through Friday from 9:00 AM to 8:00 PM GMT.
Shipping
1. Is the shipping free ?
Shipping is completely free for all U.S. orders, no minimum purchase required.
2. How long is the delivery time?
Orders are typically processed within 1-2 days (Monday to Sunday) and take 5-7 days (Monday to Sunday) after dispatch to arrive at your home.
For details about delivery times, please see our Shipping Policy.
3. Is delivery tracked?
Yes, delivery is tracked. You’ll receive a tracking link by email within 4 days of placing your order.
Return and Refund
1. Is the return shipping free?
Yes, return shipping is free. Just email us at hello@littletoyz.com to receive your prepaid return label.
2. How do I start return process?
To initiate a return, email us at hello@littletoyz.com with your order details and reason for return. We will guide you through the next steps.
3. Do you accept exchanges?
We accept exchanges for any reason, including size issues, damage, or a simple change of mind. Please contact us at hello@littletoyz.com with the details, and we’ll be happy to assist.